The Talk – Turning difficult conversations into positive behavioral change tools

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In this workshop, gain specific tools and techniques to turn anxiety-filled meetings (those no one wants to attend) into positive experiences that help employees shift their behavior to benefit both sides. Create a follow-up plan; know exactly what to do post-meeting to ensure positive behavioral change.

Learning Objectives:

Constructive outcome from difficult conversations
Decreased fear and anxiety of employees
Less stress and burden on managers
Increased resiliency of both managers and employees
Enhanced communication before, during and after the meeting
Fewer “hard feelings” or “resentment”
Improved employee job performance
Improved job satisfaction of managers and employees

DISCLAIMER: (1) the law on the topic presented was current as of the original presentation date, but may have changed since that time. (2) SHRM and HRCI credit is only awarded to attendees of live webinar events. Validity does not offer credit for recorded webinars posted on YouTube.